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San Marco BASILICA & VENICE GUIDE
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Privacy Policy

Privacy Policy & Data Protection Statement (GDPR & CCPA)

This Privacy Policy governs the manner in which sanmarcobasilica-guide S.r.l. collects, uses, maintains, and discloses personal information collected from users of this website (https://sanmarcobasilica-guide.online). We are firmly committed to ensuring that your privacy is protected in full compliance with the EU General Data Protection Regulation (EU Regulation 2016/679 - GDPR), the UK Data Protection Act, and applicable privacy statutes.

1 Data Controller Identification

The designated entity responsible for data processing on this platform is:

Corporate Entity: sanmarcobasilica-guide S.r.l.

Registro delle Imprese: 10899591671

Partita IVA (P.IVA): IT10899591671

Registered Address: Corso Vittorio Emanuele II 220, Piano 2, 10128 Torino (IT), Italia

Official Contact Email: contact@sanmarcobasilica-guide.online

Telephone: +39 02 4490 5831

Domain: https://sanmarcobasilica-guide.online

2 Categories of Personal Data Collected

In accordance with data minimization principles, we only collect data that is strictly necessary for service delivery and platform stability:

  • Automated Server Log Information: Upon visiting our site, our hosting infrastructure automatically logs standard web request data including your anonymized IP address, date and time of the visit, pages requested, referring URLs, and browser/system environment.
  • Direct Inquiry Communications: Personal information voluntarily provided when contacting us via email or web forms, including your full name, email address, phone number, and the specific text of your request.
  • Technical Session Elements: Strictly essential session identifiers used to retain presentation settings, cookie preferences, and security tokens.

3 Purposes and Legal Grounds for Processing (GDPR Art. 6)

We process your personal information under the following established legal bases:

Legitimate Interests (Art. 6(1)(f) GDPR)

Maintaining technical stability, assess server faults, preventing automated abuse, and safeguarding digital perimeter security.

Pre-Contractual Measures (Art. 6(1)(b) GDPR)

Responding promptly and effectively to user inquiries, consultation requests, and service quotations.

Consent (Art. 6(1)(a) GDPR)

Processing optional communication channels or user preferences explicitly granted by you.

Statutory Compliance (Art. 6(1)(c) GDPR)

Adhering to commercial accounting, corporate audit, and mandatory reporting obligations.

4 Data Retention and Erasure Schedule

We retain personal data only for the duration required to achieve the explicit purposes for which it was gathered. Technical server log entries are automatically purged after 30 days. Correspondence received through contact channels is retained for the duration of the client relationship, and subsequently archived or permanently deleted in accordance with statutory retention periods.

5 Data Processors & International Transfers

We do not sell, rent, or trade your personal data to third parties. We engage trusted third-party technical infrastructure providers who act strictly as Data Processors pursuant to Article 28 of the GDPR. All processors are bound by confidentiality obligations and undergo strict vendor compliance assessments.

6 Your Rights as a Data Subject

Under the GDPR and international data protection laws, you are entitled to exercise the following fundamental rights:

  • Right of Access (Art. 15 GDPR): Obtain confirmation as to whether your personal data is being processed, along with copies of that data.
  • Right to Rectification (Art. 16 GDPR): Demand immediate correction of inaccurate or incomplete personal records.
  • Right to Erasure (Art. 17 GDPR): Request the permanent deletion of your data where legal grounds for retention no longer exist.
  • Right to Restrict Processing (Art. 18 GDPR): Limit the scope of data processing in disputed circumstances.
  • Right to Data Portability (Art. 20 GDPR): Receive your personal data in a structured, standard machine-readable format.
  • Right to Object (Art. 21 GDPR): Object at any time to data processing carried out under our legitimate interest.

To submit a request regarding your rights, contact our Data Protection Officer at: contact@sanmarcobasilica-guide.online.

7 Data Security & Supervisory Complaints

This website employs modern web encryption standards cryptographic encryption to safeguard all data in transit against interception and unauthorized modification. Furthermore, if you believe that the processing of your personal data infringes applicable data protection regulations, you have the right to lodge a formal complaint with the competent supervisory authority in your jurisdiction.

Last updated: November 1, 2026

San Marco.
And the city beyond.

sanmarcobasilica-guide is an independent English-language guide to the basilica and Venice. Not affiliated with the basilica or the linked cultural institutions.

Business & contact
sanmarcobasilica-guide S.r.l.
Corso Vittorio Emanuele II 220, Piano 2
10128 Torino (IT), Italia

contact@sanmarcobasilica-guide.online
+39 02 4490 5831
Monday–Friday, 09:00–18:00

A note for your visit

Opening times, admission and local travel arrangements can change. Confirm current details with the relevant operator before setting off.

Business Register: 10899591671
VAT number: IT10899591671

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